Delivery Schedule:

Most of our orders are delivered to UK addresses within 2 days, but we suggest that you allow 7 days to allow for unforeseen circumstances. Spraybooth and Filtration cabinets are built to order and usually despatched within 7/10 days.

We base our delivery charges on Royal Mail and ANC and TNT rates, which includes postage, packing and insurance within the UK- mainland (Excl. Highlands and Islands of Scotland). Quotes for other areas are available on request. International orders are normally sent through Parcel Force and TNT and usually are recieved within 8 days of despatch

Back Orders:

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges:

For orders made from the UK or the European Union, 20.0% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

International Orders:

International orders are accepted and will be sent via the cheapest possible courier. Please check local import regulations as customs charges and import taxes and duty may have to be paid. GraphicAir online we cannot be responsible for these.

Credit Card Security:

Please remember that our online store is fully secure to ensure that you can shop with confidence All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. The payment is taken in partnership with Sagepay payment gateway and NATWEST online secure payment server. They are not held in clear text on any web site.

Guarantee:

We guarantee your satisfaction. If you have any problems with any of our products, we will try our best to sort it out ti your complete satisfaction. All goods are sold with the manufacturers standard guarantee unless stated otherwise.

Payment:

Please note: For your conveninece we offer the option to view the order totals in Sterling, Euro or US dollar amounts. The rates are based on the prevailing rate on the day. All monies will eventually be taken in GBP Sterling and will show as such at the payment stage of check out and on your card statement.

Reaching Us:

If you need to reach us, please email us on info@graphicair.co.uk, alternatively, you can call on 01423 522836 International Phone 00 44 1423 522836 or fax us on 01423 525656

or write to us at

Unit 1, Levens Hall Park,
Lund Lane,
Killinghall,
Harrogate, North Yorkshire,
HG3 2BG, England

Privacy Policy:

Widespread Solutions Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy:

If for any reason you are not completely satisfied with your purchase, please advise us of your complaint within 24 hours of reciept of the goods and return it to us within 7 days for a prompt exchange or full refund. The goods must be returned unused and in their original packaging to the following address: -

Widespread Solutions Ltd,
Unit 1 Levens Hall Park,
Lund Lane,
Killinghall
Harrogate, N.Yorkshire,
HG3 2BG

Cost of return is to be met by the customer. Please remember to obtain Proof of Posting Certificate from the Post Office, as we cannot be held responsible for items lost in the post. We will refund you, less the cost of our post and packing, within 7 days of receipt of the goods. Replacement goods will be sent post free, should the original goods have been returned faulty. Remittance

Shipping and Handling:

Shipping And Handling is charged at a flat rate of £4.50 per order for all items under 0.5kg.

Items over 1Kg are charged at the following rates:

Xyron machines and consumables - £12.50 per order.

Filters - £8.00 for upto 4 boxes and then £2.00 per box after.

Spraybooths & Filtration Cabinets - between £8.50 and £35.00 depending on unit size

Drawing Boards - Upto £10.00

Airbrushes - Royal Mail Special Delivery - £8.00

Compressors - Courierl Delivery - £8.00

Foam Board - £8.00

Nail and Body Stencils and Colours - £4.50

For OVERSEAS customers contact us at info@graphicair.co.uk for a quote.

Delivery Schedule:

Most of our orders are delivered to UK addresses within 2 days, but we suggest that you allow 7 days to allow for unforeseen circumstances. Spraybooth and Filtration cabinets are built to order and usually despatched within 7/10 days.

We base our delivery charges on Royal Mail and ANC and TNT rates, which includes postage, packing and insurance within the UK- mainland (Excl. Highlands and Islands of Scotland). Quotes for other areas are available on request. International orders are normally sent through Parcel Force and TNT and usually are recieved within 8 days of despatch

Terms:

All orders must be paid for in advance of desptach, except for those customers where written agreement exists between them and Widespread Solutions Ltd. All internet transactions will be undertaken by the use of a encrypted, secure payment service